This course provides you with the necessary knowledge and techniques you need to be a responsible seller and server of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to utilize intervention strategies to help prevent situations from culminating in sexual assault; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize customers under the age of 21; how to prevent second-party sales; and how to refuse a sale.
As each lesson concludes, you may be required to complete an assessment in order to progress to the next lesson.
At the end of the course, you will be required to complete a final exam. You must achieve a passing score of 70% or above to successfully complete the course.
At the conclusion of this course, you should be able to:
- Describe alcohol use.
- Recognize the effects of alcohol.
- Identify the seller's role in the enhancement of public safety.
- Discuss the seller's responsibilities and obligations under the law.
- Define blood alcohol concentration and how it is calculated.
- Describe the effects of mixing alcohol with other drugs.
- Recognize intoxicated individuals.
- Refuse a sale to someone with little conflict.
- Prevent disturbances in the establishment and handle difficult situations.
- Check IDs accurately, and recognize clues for when an individual is using a fake ID.
- Recognize second-party sales.
This course will cover the following topics:
Lesson 1: Introduction
Lesson 2: How Alcohol Affects the Body
Lesson 3: Preventing Intoxication and Recognizing Intoxicated Customers
Lesson 4: Preventing Disturbances and Situations that may Lead to Sexual Assault
Lesson 5: Minors and Liability
Lesson 6: How to Refuse a Sale
Lesson 7: Virginia Alcohol Laws
