Upon completion of this course, you will be able to:

• Name and explain the three types of illegal alcohol sales, and some of the penalties those sales can incur.
• Define and differentiate between the two kinds of laws covering liability for sellers of alcohol.
• Describe Utah’s Good Samaritan Law and explain how it protects alcohol sellers and servers who assist during a suspected opioid overdose.
• Identify the signs of an opioid overdose and outline the proper steps for safely administering naloxone (Narcan®) in an emergency.
• Define and explain the purpose of reasonable efforts.
• Identify how your store might benefit from using reasonable efforts and provide at least three examples.
• Recognize IDs that are acceptable as proof of age to purchase alcohol and use the three steps for properly checking an ID.
• Identify behaviors in customers that could be considered underage warning signs.
• Understand the special challenges associated with checking IDs and alcohol delivery.
• Define Blood Alcohol Content (BAC) as it pertains to liquor liability laws and identify your Utah’s legal BAC limit for Driving While Intoxicated.
• Identify important pieces of information and complete relevant forms following guidelines needed for proper documentation.
• Explain the benefits and purpose of the Incident Report Form.
• Learn about the seven key Utah alcohol-related laws that every server must know to be successful.
• Know how to prevent and eliminate alcohol sales to youth with the information provided by the state of Utah.
• Know the Alcoholic beverage licenses, Utah permits, beer regulation, and criminal offenses.
• Apply the legal information you learned and decide whether or not a customer can purchase alcohol based on the legal age criteria.
• Recognize that alcohol is a drug and understand how it affects the body.
• Explain the effects of alcohol on teens and define the four behavioral cues.
• Identify example behaviors that relate to each behavioral cue.
• Recognize behavioral cues in your customers and relate to Blood Alcohol Content (BAC).
• Understand what can lower a person's BAC level.
• Rely on behavioral cues in addition to BAC when deciding whether or not to sell alcohol to a customer.
• Evaluate customers for behavioral cues and decide whether or not you can sell alcohol to a customer based on his or her level of intoxication.
• Follow safe-selling guidelines designed to help you avoid illegal alcohol sales.
• Determine relevant guidelines for a given selling situation and apply those guidelines successfully.
• Understand strategies that can help you assess your customer based on the legal and alcohol criteria you have learned.
• Consider four decision point questions before deciding whether or not to sell alcohol to any customer.
• Select from among four possible responses that can apply to any given selling situation.
• Choose the most appropriate response based on your assessment and answers to the four decision point questions.
• Assess customers in simulated situations using the legal and alcohol information you learned earlier in the course.
• Answer four decision point questions for each customer and selling situation.
• Choose and implement an appropriate response to a simulated situation, incorporating the safe-selling and customer service guidelines.