Tips Alcohol Certification - eTIPS Alcohol Certification Online Support Page

TIPS Alcohol Support Page

eTIPS uses Flash MX technology to deliver advanced training and education to your computer desktop. This technology is used by designers and developers to integrate video, text, audio, and graphics into immersive, rich user experiences. Flash is the world's most pervasive software platform, used by over one million professionals and reaching more than 97% of Internet-enabled desktops worldwide, as well as a wide range of devises.

Download the Adobe Flash Player here if needed:

To take an eTIPS course, your computer should be equipped with the following:

Sound capability, with speakers or headphones

A full-color monitor and video system capable of displaying SVGA (800x600 resolution)

An Internet connection (minimum 56kbps recommended)

A web browser (see the list of platform/web-browser combinations supported below)

The Macromedia Flash MX player software

Windows Platform

Browser

Windows NT

Microsoft Internet Explorer 6.0, Netscape 7.x, Mozilla 1.x, CompuServe 7, Opera 7.11, and Firefox 1.0

Windows 98

Microsoft Internet Explorer 5.x, Netscape 4.7, Netscape 7.x, Mozilla 1.x, AOL 8, Opera 7.11, and Firefox 1.0

Windows ME

Microsoft Internet Explorer 5.5, Netscape 4.7, Netscape 7.x, Mozilla 1.x, AOL 8, Opera 7.11, and Firefox 1.0

Windows 2000

Microsoft Internet Explorer 5.x, Netscape 4.7, Netscape 7.x, Mozilla 1.x, CompuServe 7, AOL 8, Opera 7.11, and Firefox 1.0

Windows XP

Microsoft Internet Explorer 6.0, Netscape 7.x, Mozilla 1.x, CompuServe 7, AOL 8, Opera 7.11, and Firefox 1.0

Mac Platform

Browser

Mac OS 9.x

Microsoft Internet Explorer 5.1, Netscape 4.8, Netscape 7.x, Mozillia 1.x, Opera 6, and Firefox 1.0

Mac OS X 10.1.x, Mac OS X 10.2.x, or Mac OS X 10.3.x

Microsoft Internet Explorer 5.2, Netscape 7.x, Mozilla 1.x, AOL 7, Opera 6, Firefox 1.0, and Safari 1.0 (Mac OS X 10.2.x only)

Technical Support

Before contacting our Customer Support department, please consult the Macromedia Flash Customer support web site. We have also posted the most frequently asked questions on our FAQS page.

You may also complete our Request Support form, or contact us via email at Online Training. Inquiries will be addressed during normal business hours.

For telephone support, contact us at 1-800-438-8477 ext. 314 between the hours of 9:00AM and 5:00PM, EST.

News Release:

eTIPS training is a self-paced, innovative approach to alcohol server training. The course allows alcohol servers to obtain the training anywhere and at anytime. eTIPS training provides establishments and organizations with reduced exposure to alcohol liability lawsuits, lower insurance premiums, and improved customer satisfaction.

By using video streaming and top-shelf technology, the eTIPS user experience is lively and interactive. By developing its own state-of-the-art technology, eTIPS exceeds the expectations that most people have for eLearning; eTIPS can be used on a wide range of computers, and HCI can completely control the experience for students and resolve problems directly.

“I was afraid we would lose the human element with an eLearning course. eTIPS makes the server assess and evaluate alcohol-related situations they find themselves in everyday. I was truly amazed by the interactivity and hands-on training,” remarked Adam Chafetz, President and CEO of Health Communications.